The following terms and conditions are set out to help all parties be aware of and clear about the services provided and the responsibilities of all parties involved. There will be no variation unless accepted in writing by both parties.

ON-SITE BOOKING

Studio Tours
Studio Tours must be scheduled in advance and are available by appointment only: walk-ins will be turned away. Contact the studio today at (601) 966-0153 to schedule your tour.

Payment for Studio Time
Clients working less than 15 hours are required to pay the cost of the studio time upfront. Any Client working more than 15 hours will be allowed to pay deposit then the remaining balance at the end of their scheduled session. Please note that all flash drives, audio CDs, and hard drives will remain on Embouchure premises until the balance of the invoice has been paid.

Time On Hold
Sessions will be considered on hold until a 50% deposit has been made, or a PO from a manager or label with a previous relationship with Embouchure has been received. No time on hold will be given away without us first notifying the person who placed it on hold. Once a 50% deposit has been received, studio time will be considered confirmed and billable.

Cancellations
All sessions are considered confirmed and billable within 24 hours of the session start time. Cancellations need to be made at least 24 hours in advance, otherwise the client will be billed for half the time booked, with a minimum of 4 hours billed. "No show" sessions will be billed for full time booked.

 

OFF-SITE BOOKING

Deposit/Payment
A non-refundable 60% deposit is required to secure a booking.
Full payment of the remaining balance is required at the time the finished product is to be presented.

Cancellations
All cancellations must be in writing (email or letter).
Should you, for whatever reason, have to cancel the booking the following charges will be applicable:
- less than 60 days before the event date a 20% inconvenience fee of the the non-refundable deposit will be retained.
- less than 30 days before the event date the non-refundable deposit will be retained.
Should we, for whatever reason, need to cancel there will be a full refund of all monies paid which is the limit of any liability on the part of Embouchure Studios.

Filming
It is your responsibility to obtain any permissions, licenses, and pay any fees to any venues/locations or entertainers/musicians performing, where filming will take place (if applicable).

Unless advised otherwise, we will assume all persons attending the event have consented to being filmed.

We respect the wishes and regulations of anyone overseeing the production/event which may limit where we position cameras and other equipment. There may be other restrictions such as a limit to movement around the venue or certain parts of the event which we are not allowed to film.

We make every effort to produce a quality film and ensure all our equipment is of the highest quality and regular maintained. We employ several back-up strategies for sound and vision however, we cannot be held responsible for any lighting, sound or interference issues caused by circumstances outside our control. This includes camera/equipment failure, adverse lighting, noise issues and restrictions imposed by venues.

We use our professional expertise and discretion to ensure that significant parts of the event are recorded. Unfortunately, we cannot guarantee that we will be able to record every aspect of the event as filming takes place 'live'. We retain artistic license.

Editing
It is your responsibility to ensure there is a sound processor (mixer, dj, etc.) available for the live recording of audio. If there is not and our services are required to supply a mixing console/unit for live sound recording during the event, there is an additional fee of $500. We believe that a large part of a great video is great audio and only wish to present our clients with the best product possible.

We aim to have a copy of the final film available for you within 90 days of your event. However, this is only a guide as a quality product is of mutual interest to both parties.

You must notify us in writing (email or letter) within 7 days of receipt of the final product of any faults or playback issues and we will make every reasonable attempt to resolve them. Should we not hear from you within 7 days we will assume you are happy with the final product.

Embouchure Studios retains copyright of all materials recorded by them and it is not our policy to offer the raw footage to the client or third parties.

All other re-edits or any additional changes will be charged at the rate of $45.00 per hour of editing time.

Promotional Material
Embouchure Studios retains copyright of all material recorded by them
We reserve the right to display parts of your video on our website and other media formats.

Health and Safety
We will work with Health and Safety issues in mind and reserve the right not to film in dangerous or unsafe situations.

Liability
In the unlikely event of complete equipment failure or other circumstances within our responsibility and we are unable to film your event you will receive a full refund.

Refunds
If you have made an error in making your payment or cancel your session within the cancellation guidelines presented above, Embouchure Studios will honor your request for a refund made within 15 business days of your payment. To request a refund, call (601) 966-0153. Refunds are returned using the original method of payment, except cash payments which will be returned via check. If you made your payment by credit card, your refund will be credited to that same credit card.

Accepted Forms of Payment
Visa, MasterCard, American Express, PayPal, Cash, Cashier's Check, Money Order, and CashApp Cash/Bitcoin